Privacy Policy
At ReDental India, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data provided by our patients, visitors, and users. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information when you interact with ReDental India, whether online, in person, or via our services:
A. Personal Information:
- Name, age, gender, address, email address, and phone number.
- Medical and dental history, including reports, x-rays, and related information for diagnosis and treatment purposes.
- Payment and billing information, including credit/debit card details or payment records.
b. Patient Images and Records:
- Pre- and post-treatment images may be collected for medical documentation, treatment planning, and progress tracking.
- Images or case studies may also be used for educational or promotional purposes only with the explicit consent of the patient and without revealing their identity unless explicitly authorized.
How We Use Your Information
Your personal information is collected and used for the following purposes:
- Treatment and Documentation:
To provide accurate diagnoses, treatment plans, and continuity of care, as well as maintain medical records for legal and compliance purposes. - Internal Use:
- For operational purposes, such as billing, audits, and appointment scheduling.
- To improve our services and patient experience.
- Communication:
To send reminders, follow-ups, updates, or promotional materials (with the option to opt out of promotional communications). - Educational and Marketing Purposes:
- Images or case studies (with patient consent) may be used for educational purposes or for promoting our services. In such cases, identifiable information will be removed unless explicitly authorized by the patient.
How We Protect Your Information
We take the protection of your personal information seriously and implement the following safeguards:
- Data Encryption: All sensitive data is encrypted during transmission and storage.
- Access Controls: Access to patient information is restricted to authorized personnel only.
- Regular Audits: We periodically review and update our security practices to safeguard your data.
- Third-Party Protection: If we share your data with third-party service providers (e.g., payment processors), they are contractually obligated to protect your information.
Sharing of Information
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
- With Your Consent: Information may be shared with other healthcare providers or specialists only with your consent.
- Legal Requirements: We may disclose information when required by law, such as compliance with court orders, subpoenas, or other legal processes.
Third-Party Services: In cases where third-party services (e.g., payment processors or analytics providers) are required, only the necessary data will be shared, and these parties will be bound by confidentiality agreements.
Use of Patient Images
Patient images may be used in the following ways:
- Documentation: To maintain accurate medical and dental records.
- Educational Materials: For training purposes to educate other professionals or students, with all identifiable details removed.
- Marketing and Testimonials: Images may be used on our website, social media, or promotional material, only with the patient’s explicit written consent and ensuring that their identity is protected unless explicitly authorized.
Patients reserve the right to withdraw consent for the use of their images at any time by contacting us.
Your Rights
You have the following rights concerning your personal information:
- Access: You can request a copy of your medical or personal records at any time.
- Correction: If you believe any information is incorrect or incomplete, you may request updates or corrections.
- Withdrawal of Consent: You can withdraw consent for the use of your personal data or images for promotional or educational purposes.
- Deletion: In certain circumstances, you may request the deletion of your data (subject to legal or regulatory obligations).
To exercise these rights, please contact us using the details provided below.
Cookies and Online Data
If you visit our website, we may collect certain information automatically through cookies or similar technologies, including:
- Browsing behavior, IP address, and device details.
- This data is used to improve the user experience, analyze trends, and enhance the performance of our website.
You may disable cookies in your browser settings, but this may limit your ability to use certain features of our website.
Retention of Information
We retain personal information for as long as necessary to:
- Provide medical care and services.
- Comply with legal and regulatory requirements.
- Resolve disputes and enforce our agreements.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the “Last Updated” date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
ReDental India
Email: info@redentalindia.com
Phone: +91 9888 867 867
Your trust is our priority, and we are committed to ensuring the safety and confidentiality of your personal information.